Last updated: March 23, 2026

Privacy Policy

This Privacy Policy explains how Flowtux collects, uses, stores, and protects information when you use our website, product, and related services.

1. Information We Collect

We collect account information (name, email, organization), service configuration data, support and operational telemetry, and billing-related records needed to deliver and secure the service.

2. How We Use Information

  • Provide, maintain, and improve Flowtux services.
  • Detect, prevent, and investigate abuse, fraud, and security incidents.
  • Deliver product support, service notices, and transactional communications.
  • Comply with legal obligations and contractual requirements.

3. Data Retention

We retain data only as long as needed for service delivery, legal compliance, dispute resolution, and security. Customers may request deletion subject to regulatory and contractual limits.

4. Data Sharing

We do not sell personal data. We may share data with vetted subprocessors (hosting, analytics, communications, and payment providers) under data protection agreements.

5. International Transfers

When data is transferred across borders, we apply safeguards such as contractual controls and technical protections consistent with applicable law.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing activities.