EU, US and India data residency · a DPA you can sign
Trust Center →The AI helpdesk &ticketing systemthat closes its own tickets.
Other tools suggest a fix. Tux AI triages every ticket, reads your codebase to find the cause, then runs the fix on the device and closes it — 50%, automatically.
Auto-resolution covers the categories you allow-list. How we count it
Running in production at
Part of
for Startups Founders Hub
Inception
// how it works
From broken to fixed.
01
It arrives.
Slack, email, WhatsApp, error trackers. Wherever the problem was reported.
02
It reads. It routes.
Duplicates collapse. The codebase is searched. Priority and owner are set.
03
It closes.
Approved work resolves itself. Everything else reaches a person, pre-diagnosed.
Three steps is the whole mechanism. See the full path a ticket takes — including the one decision you control.
Tux AI reads your codebase once.
Then it remembers.
Most AI tools re-read your repo on every ticket. FlowTux maps it once and keeps the map current as you merge.
Context that outlives the engineer
Why a module is shaped the way it is stays, even when its author leaves.
Always current
Every merge updates the map, so triage reflects the code as it is today.
Tokens never burned twice
It reads the diff, not the whole repo, every time.
Codebase memory applies to engineering-shaped tickets — errors, regressions, anything traceable to code. A Wi-Fi drop, an access request or an HR question is resolved by the device agent and the action allow-list instead, not by repository context.
GitHub or GitLab, Sentry or Datadog. Encrypted at rest, pinned to your region, never used to train shared models.
41 tickets linked · last fix TKT-0142
session TTL 24h → 12h · PR #812
diff only: +3.1k tokens, not the whole repo
34 ticket links migrated automatically
Cost of knowing your codebase
merges absorbed 00
Reading the whole repo again per ticket costs ~1.4M tokens. Absorbing a merge costs 3.1k. Bars are not to scale — at true scale ours would be invisible.
We benchmarked our own claim
Does indexing your codebase actually help?
Reading your repository is the thing that makes FlowTux different, so we measured it rather than asserting it — four arms, one model, identical prompts, public repositories frozen at a commit before each fix landed, and a private repository no model has ever seen.
50.6%
of bug reports where the indexed model named a file the real fix touched (n=81)
14.8%
for the same model with no index and the repository name hidden
50%
held on a private repository no model has seen, where every baseline scored zero
Method, the 30–1 paired result, what the numbers do not support, and the findings we withdrew along the way.
Independent benchmarks
The category is moving. Here is the research.
Published industry research on what AI-first support changes, with every study named.
- $0.62
- avg AI resolution vs $7.40 human-handled
- McKinsey, 2026
- Up to 45%
- lift in deflection when AI resolves rather than retrieves
- McKinsey, 2026
- 55%
- faster first response with AI triage
- Freshworks, 2025
Resolution mix
Most tickets never reach a human.
A hundred tickets, sorted the way Tux AI resolves them. The green block is the work no person ever opens.
resolve with no human involved
- 50Auto-resolved — no human
- 25AI-assisted — a human confirms
- 25Fully human-handled
Our customers sit between 41–58% today — the spread is the allow-list, not the AI. Projected to 63% as Tux AI indexes more of your stack.
1 square = 1 ticket · your mix depends on how far you widen the allow-list
// see it live
See FlowTux in action.
A short, clickable walkthrough of the real product: tickets, projects, analytics, and Tux AI triage in one workspace. Nothing to install, nothing to sign.
the platform
Explore the FlowTux platform
Click through the real dashboard — tickets, projects, analytics, and team chat in one workspace. No signup, no sales call.
Someone posts in Slack.
Tux AI handles the rest.
No bot commands. No forms. Just plain English.
- Ticket in under 1s
- Semantic dedup
- Right team, every time
- Updates back in-thread
Channels
Apps
By the numbers
Every source in. Fewer tickets out.
FlowTux unifies chat, email, error trackers and repos into one queue — then most of it resolves before anyone opens it.
TypeErrorcheckout.ts
Stack Trace
Most recent call lastconst cart = await loadCart(session.cartId);const promo = cart.promotions.find(isActive);return promo.rate * cart.subtotal;}Activity
FlowTuxTriaged as CRITICAL — payment path, 317 users affected
FlowTux · 2s ago
Not a duplicate of PAYMENTS-3B1 — different root frame
FlowTux · 2s ago
Created TKT-0148, assigned @payments-team · @ananya-k
FlowTux · 1s ago
Errors triage themselves.
Before you open Sentry.
Stack trace in. Triaged ticket out. Under a second. Not a webhook — an AI that reads your code.
- Reads the stack trace, finds the culprit
- Priority by business impact, not raw level
- Semantic dedup before a ticket opens
- Routes to the right engineer automatically
Latency
< 1s
Dupes blocked
~40%
Paged
0
// why teams switch
Per-agent pricing punishes growth.
Every competitor charges more as your team grows.
FlowTux charges the same whether you have 5 people or 500.
Pricing models sourced from vendor websites, March 2026. Freshservice Pro billed annually. Jira SM Premium. Linear Standard.
Field-tested
Not suggestions. Resolutions.
Two teams on what changed once Tux AI was doing the work — triaging on arrival, deduping, and closing tickets itself.
We connected Sentry and Slack on a Friday afternoon. By Monday, Tux was catching the errors in Sentry, opening one deduped ticket instead of forty, and posting the fix back in the same Slack thread. On-call stopped waking up for things that weren't real.
Our field offices finally have one number to message instead of five people's personal phones. Tickets from five locations land in one queue, triaged before anyone opens it — and the routine ones close without us touching them.
AI that triages. Deduplicates. Fixes.
Stack trace → triaged ticket → right team. Before anyone opens a laptop. Most never need a human.
Zero noise · No duplicate pile-up · Right team, first time
Now your customers get the same AI helpdesk.
A branded portal where Tux AI answers first and your team handles the rest — every request lands in the queue you already run.
Explore the Support PortalIT. Dev. Design. Ops. Sales. HR. All in one queue.
Every team. One queue. Nothing falls through.
teams covered
6
One workflow · Nothing lost
One price for your whole company.
Flat pricing from $79/mo. Unlimited members — the bill never changes when you hire.
Fre**ser*
FlowTux
One AI brain. Every tool your team uses.
Same tools your team uses. Smarter resolution behind them.
Connected
Coming soon
Every fix writes the runbook for the next one.
Close a ticket and Tux AI drafts the internal runbook from it — what broke, why, the steps that worked, and the repo files it read. Included on every plan, Starter too.
DRAFT RUNBOOK
from ticket #4821
Nightly sync fails with a lock timeout
Problem
Root cause
Resolution
- 1.Check for a migration still running on the orders table.
- 2.Let it finish, or cancel it if it is stuck.
- 3.Re-run the sync job and confirm the report lands.
Prevention
Cited from your repo
Raise tickets where your team already chats.
Message FlowTux on WhatsApp. AI creates the ticket, routes it, and sends updates back without asking anyone to log in.
No app login required
Updates stay in the chat
WHATSAPP FLOW PREVIEW
Riya Khanna
Sales Ops
Client demo in 30 mins.
Laptop is on Wi-Fi but VPN
won't connect.
8:42 AM
✓ Ticket created
Routed to IT Team
Reply STATUS anytime
8:42 AM
STATUS
8:44 AM
AI found expired VPN
certificate.
Fix running now. I'll update
you here.
8:44 AM
You'll talk to the people who build it.
Ship requests land in days, not roadmap quarters. No support tier stands between you and the engineers — and nothing here is legacy code you inherit.
WORKING RIGHT NOW
COMING NEXT
What you can check for yourself
Every claim below is something you can open and check before you talk to anyone — a contract, a security posture, a price.
Your data stays in your region
Pick United States, EU or India at signup. Ticket data and backups stay inside that region, encrypted in transit and at rest.
Data residency →A DPA you can sign
Covers Article 28 scope, sub-processors, security measures and deletion — a contract, not a marketing page.
Read the DPA →Every automated action is logged
Nothing runs that you have not allow-listed. Each fix is executed against a named target and logged with its result.
Security posture →Priced per company, not per agent
From $79/month with no per-agent fees. Adding people to the queue does not change the bill.
See pricing →Ready to stop
fighting fires?
14-day free Pro trial. Every team up and running the same day.
No credit card. No sales call. No implementation consultant.